Packaged Service

• Tailored specific to manager and team requirements

• Analysis of how the team are currently perceived

• Defining a clear ‘picture of perfection’ for the future

• Highly interactive 1-day workshop creating the team Brand and Mission Statement

• Creation of a fully aligned and supported Action Plan the team develop during the workshop

• Follow-up to measure program impact and effectiveness

Bespoke Service

All of the above ‘packaged’ service plus:

• 4x Workshops (1 per Quarter)

  • Workshop 1 “Forming” Defining a clear ‘picture of perfection’ for the future. Highly interactive 1-day workshop creating the team Brand and Mission Statement. Creation of a fully aligned and supported Action Plan

  • Workshop 2 “Storming” SWOT Marketing abilities (Individual & Team) 8 Competencies, Competition and Market Threats, Team Growth and Success, Communication, Trust and Respect

  • Workshop 3 “Norming” Defining and Refining the customer journey, 9 block model – Visitor to Invoice

  • Workshop 4 “Performing” Problem fixing, Fine tuning performance, Setting stretch targets, Planning peak performance